In the course of the Uvalde shooting, an off-duty federal agent’s wife texted him for assist. “I asked my barber if he had a gun,” he mentioned.

Jacob Albarado was in his barber's chair when both males received text messages in regards to the taking pictures unfolding at Robb Elementary Faculty in Uvalde, Texas, last week. "There's an lively shooter. Help. Love you," Albarado's wife Trisha said in three messages at 11:41 a.m.

She's a fourth grade instructor at the college, and their daughter is a scholar there.

"I asked my barber if he had a gun," Albarado, a U.S. Customs and Border Protection agent, informed CBS Information on Wednesday. He had attended an awards ceremony at the faculty earlier that morning and was off obligation, with his weapon at house.

The barber did have a gun. Albarado took it, a shotgun, and they rushed to the chaotic scene. Law enforcement officials were already there, and Albarado began serving to.

"Children are coming out the home windows," he said.

With people fleeing to a funeral residence across the road, Albarado stated he wanted to get inside the college as quick as he may.

"I used to be performing as a husband and a father," he mentioned.

His wife let him know she made it to the funeral dwelling, however she instructed him their daughter was locked in a faculty restroom.

"I did not know what restroom," Albarado mentioned.

He finally discovered his daughter was in a restroom situated inside her classroom. Albarado met up with two officers near the classroom.

"We need to get the children out of right here," Albarado mentioned he told the officers. "… The shooter's over there. We have to get the kids out. That is our time."

The officers started opening classroom doorways, and Albarado mentioned he guided folks to security.

"First classroom, second classroom, third classroom, saw my daughter," Albarado said. "Aid. Big relief."

He hugged and kissed her, and soon she was heading to the varsity parking zone.

Whereas Border Patrol agents had been on the staff that breached the classroom where the gunman was holed up, Albarado wasn't in that group.

"I didn't have my gear, and so it wouldn't have been a smart decision for me to get into the building," he mentioned. "I didn't have my vest. A shotgun's not a good enough protection."

Throughout a press convention final week, the pinnacle of the Texas Division of Public Security said the varsity district's police chief didn't initially send officers into the classroom where the gunman was situated as a result of he thought it was now not an active-shooter state of affairs. The U.S. Justice Division is conducting a assessment of the police response.

For his half, Albarado mentioned he wasn't ready to assess the response.

"I do know my fellow officers," he said, "and … to me, heart of hearts, I imagine they have been doing every thing of their power they might do."

Alex Sundby is a senior editor for CBSNews.com